S Blance Associates Ltd


Employment Law and Human Resource Management Consultancy

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NEGOTIATING SKILLS

One day course 9.00 to 5.00pm


1. By the end of the course delegates will be able to:

* Understand the conventions that other negotiators use
* Conduct a negotiation using the techniques covered on the course.

2. Session overviews

* Main types of negotiation
* Preparing for negotiation
* Game plans
* Nitty gritty of negotiating
* Negotiating conventions

3. Course activities:

* Group discussion
* Syndicate exercises
* Role plays

COURSES

Appraisal interviewing
Assertiveness
Coaching
Employment Law for managers
Human Resources - The Implications
Managing Change
Managing Conflict
Managing Performance
Negotiating Skills
Presentation Skills
Problem Solving/Decision Making
Recruitment and Selection
Team Leadership
Time Management
Train the Trainers
Verbal and Non-Verbal Communication

© S Blance Associates Ltd 2005

Registered in Scotland No 248382

Tigh-na-Bruaich, Navidale, Helmsdale, Sutherland KW8 6JS