S Blance Associates Ltd
Employment Law and Human Resource Management Consultancy
COACHING
One day course 9.00 to 5.00pm
1. By the end of the course delegates will be able to:
* Identify situations where they can use their coaching skills.
* Use those skills to deliver the appropriate coaching approach to the person they are working with.
2. Session overviews:
* Definition of coaching
* Learning styles and coaching
* Coaching and inter-personal skills
* Coaching models
* Feedback and resistance
* Practice sessions
3. Course activities:
* Group discussion throughout
* Syndicate exercises
* Role plays
* Paired exercises to prepare for a case study appraisal.
Approved Provider of Development Awards - COURSES
Appraisal interviewing
Assertiveness
Coaching
Employment Law for managers
Human Resources - The Implications
Managing Change
Managing Conflict
Managing Performance
Negotiating Skills
Presentation Skills
Problem Solving/Decision Making
Recruitment and Selection
Team Leadership
Time Management
Train the Trainers
Verbal and Non-Verbal Communication
© S Blance Associates Ltd 2005
Registered in Scotland No 248382
Tigh-na-Bruaich, Navidale, Helmsdale, Sutherland KW8 6JS